Support

Q: What is Meba?
A:Meba Electric Co.,Ltd is registered in China with Meba trademark. We are specialized in manufacturing electrical parts more than 10 years. Our factory in Wenzhou, China.

Q: How big is Meba?
A:70% of the products are sold to more than 50 countries and regions such as the America, Peru, Brazil, South America, Australia, Southeast Asia ,Africa and so on and has got popularity among various countries and regions.

Q: What is the core value of Meba?
A: The brand’s core value is the culture of Meba, the company adopts a monthly new products, constantly spread the products quality to every person, every customer heart. “Enjoy life from the selection we started” Constitute a complete Meba brand.

Q: How about Meba Sale?
A:Both online & offline store so that we could meet different customers requirements with best price.

Q: How about Meba Quality?
A: Meba has established a whole set of management system and has passed ISO9001:2008 International Quality Management System. All products use high grade material. and has passed many patents so that we are very confident of our quality.

Q: Are the products covered by a warranty?
A: Yes. Meba warrants the products when used normally in accordance with Meba guidelines for a period of 2 years, if the product has quality problem, we could offer free provide the necessary replacement parts.
This warranty is not responsible for damage from failure to follow instructions.In this case, we will take charge for the repairing.

Q: What are your hours of operation?
A: Our hours of operation are Monday –Saturday, 8:00 am – 10:00 pm.

Q: What is Your Contact Information?
A: Email: info@meba.net
Tel:86-0577-27866868

Q: Do you sell wholesale?
A:Yes, we do offer wholesale pricing for qualified customers. To request wholesale information, please contact us at email info@meba.net

Q: What happens if my order is damaged during transit?
A: If the outside of your package is damaged and/or contents seem to be disturbed, your first recourse is to contact the respective courier and file a claim. If you require further assistance, please contact our Customer Service department.